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Orders in the US usually take between 3-6 working days.  International orders may take up to 2-3 weeks before it is delivered depending on customs clearance. Rest assured we will be sending you your tracking number as soon as it is shipped.  Please email us for any information about your order support@thehemfix.com

We accept all major credit cards: MasterCard, Visa, American Express, and Discover. We also accept Shop Pay, Google Pay, Paypal, and Venmo.

All orders will be taken in USD.  *If you pay in a currency that’s different from the designated currency of your payment method, your provider or third-party payment processor may apply a currency conversion rate or fees to your payment.  Contact your provider (for example, your credit or bank card issuer) for information on what fees may apply.

 Please see our return & refund policy here Refund Policy

 You can enter the discount code during the checkout process.  Just go to your Cart (top right corner) and proceed to Checkout. Right below the cart items will be a Discount box, just enter your coupon code then click Apply.  *We cannot apply the discount once an order is already submitted. The discount code should be placed before check out. You can still use the promo code on your next order.